BitKingz Terms and Conditions

Welcome to BitKingz Casino. These Terms and Conditions govern your use of our website, our games, our sportsbook and every service we provide at bitkingz.com. By creating an account, logging in through BitKingz casino login, or simply browsing our platform, you agree to be bound by these terms in full. If you do not agree with any part of this document, we ask that you refrain from using our services.

1. Our Company and License

BitKingz Casino is owned and operated by Novatrix SRL, a company incorporated under the laws of Costa Rica, registration number 3-102-893958, with its registered address at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School, Costa Rica. Vixatrix Limited, a Cyprus company with registration number HE 459370, registered at Pavlou Nirvana 4, Alpha Tower, 1st floor, Flat/Office 11, 3021 Limassol, Cyprus, is also named in connection with our operations. We hold e-gaming licence No. 0000002 issued by the Tobique Gaming Commission, and we conduct our business in accordance with the standards set by that authority.

For payment processing, we work with Dama N.V. and Tronabriz Limited, both of whom are named as processors of Paysafe transactions on our platform. We are transparent about our corporate structure so that every player at BitKingz Casino understands who they are dealing with.

2. Acceptance of These Terms

By registering an account with us, you confirm that you have read, understood and accepted these Terms and Conditions, together with our Privacy Policy and Bonus Terms. Our English-language version of this document is the official and controlling version; if we provide translations for our other locales, including German, French - CA, Norwegian or Arabic, the English text will always prevail in the event of a discrepancy.

3. Eligibility and Restricted Territories

You must be of legal gambling age in your jurisdiction to use BitKingz Casino, and you must create only one account per person, family, address, e-mail address, IP address, phone number, account number, card, e-wallet or device. We do not accept players from the following restricted countries: Afghanistan, Belarus, the Canadian provinces of New Brunswick and Ontario, Central African Republic, China, Cuba, Cyprus, Democratic Republic of the Congo, Georgia, Haiti, Iran, Iraq, Israel, Libya, Malta, Myanmar, Netherlands, North Korea, Poland, Russia, Somalia, South Sudan, Syria, United Kingdom, United States, Venezuela and Yemen. Players who access our services in violation of this restriction are not entitled to any refunds or withdrawals of funds.

We proudly welcome players in Germany, Canada, New Zealand, Norway, the Arabic-speaking markets, and BitKingz Australia is one of our core markets, with a dedicated English - AU locale supporting local players who use BitKingz casino login Australia daily. Players in Sweden may enjoy our games, but we do not offer bonuses, promotions, VIP programmes or loyalty point exchanges to Swedish residents.

The use of a VPN or any other tool to bypass our geo-restrictions is strictly prohibited. If we detect such activity, we reserve the right to confiscate any related winnings.

4. Your Account with BitKingz

To play at BitKingz Casino, you must register an account through our BitKingz login page and provide accurate, complete and up-to-date information. We do not operate a no-account model — every player must hold a verified account before withdrawing funds. All deposits must be made from an account held in your own name, and we require completion of our Know Your Customer (KYC) process before releasing any withdrawal. Document review may take up to 30 working days, and your withdrawal will remain pending until verification is complete.

You can access our platform via desktop, mobile browser or our downloadable BitKingz app. Whether you play through the BitKingz casino app or your browser, the same account, balance and bonus rules apply across all versions.

5. Bonuses and Promotions

We offer a range of promotions, including our Welcome Package worth up to 5,000 EUR and 500 free spins across your first three deposits, each activated with its own BitKingz bonus code. Our Daily Boosters, Daily Cashback Hunt, and King'z Bonanza promotions are available to eligible players, along with periodic BitKingz promo code offers distributed by e-mail or published on our site.

From time to time we may issue a BitKingz no deposit bonus, a BitKingz no deposit bonus code, or campaigns such as a BitKingz 50 free spins no deposit or BitKingz 100 no deposit bonus offer to selected players. Any BitKingz free spins no deposit promotion is subject to our standard wagering requirements, maximum bet limits, and country restrictions, all of which are detailed in our separate Bonus Terms document, last updated 29 June 2026.

Please note that our Welcome Package and no deposit bonuses are unavailable to residents of certain countries, and NetEnt titles, along with select games from Play'n GO, Pragmatic Play and Amatic, are restricted in specific jurisdictions due to provider licensing requirements. We reserve the right to withdraw or amend any BitKingz casino bonus, BitKingz bonus code or BitKingz promo codes at our sole discretion, and only one bonus may be active on your account at any time.

6. Deposits and Withdrawals

We accept deposits from 20 EUR (or its currency equivalent) up to 4,000 EUR per transaction, across 19 supported currencies including EUR, USD, AUD, CAD, NOK, BTC, ETH, USDT and others. All deposit methods offered at BitKingz are free and processed instantly. Withdrawal requests are processed within 72 hours of approval, subject to our standard daily, weekly and monthly withdrawal limits of 2,500 EUR, 5,000 EUR and 20,000 EUR respectively, unless a specific promotion or your VIP status states otherwise.

Every deposit must be wagered three times before the underlying funds become withdrawable. We may pay a withdrawal through a method different from the one you requested, including directly to your bank account, and card payouts are limited to your net deposited amount, with any excess paid via an alternative method.

7. Games, Providers and Sportsbook

Our BitKingz online casino features over 2,000 slots and more than 10,000 games in total, supplied by 56 leading studios, including NetEnt, Pragmatic Play, Evolution, Play'n GO and Microgaming. We proudly offer BitKingz pokies, live dealer tables powered exclusively by Evolution, progressive jackpots, crash games, table games and a full sportsbook covering football, tennis, cricket, esports and more. Players who prefer digital assets can enjoy our BitKingz crypto casino experience, wagering and withdrawing in BTC, ETH, LTC, USDT and other supported cryptocurrencies.

8. Our Right to Amend These Terms

We may update these Terms and Conditions, our Bonus Terms, or any related policy at any time. We encourage you to review this page periodically. Continued use of your BitKingz account after changes are published constitutes your acceptance of the revised terms.

9. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws under which our licence is issued. Any disputes arising from your use of BitKingz Casino will be settled through arbitration in Costa Rica. Should you wish to escalate an unresolved complaint, you may contact EGIS (egis.io), our independent Alternative Dispute Resolution body, which operates under Tobique Gaming Commission regulations.

10. Contact Us

If you have questions about these Terms and Conditions, our bonus policies, or your BitKingz login, our support team is available 24/7 via live chat and e-mail at support@bitkingz.com. We are committed to providing clear, fair and responsive service to every player at BitKingz Casino.